Privacy Statement

Elmstone Systems Ltd operates the two following websites:,,  referred to in this document  as “The Elmstone Websites”. Elmstone Systems is committed to protecting your privacy and developing technology that gives you a powerful and safe online experience. This Statement of Privacy applies to The Elmstone Websites and governs data collection and usage. By using The Elmstone Websites, you consent to the data practices described in this statement.

Collection of your Personal Information you provide us with

We only collect basic personal information about you, which does not include any sensitive information. This comprises:

  • Your e-mail address, name and company, phone number and any details you choose to include when you Contact Us by email to request more information, or if you are using the Book a Demo form

Information about your computer hardware and software is automatically collected by The Elmstone Websites. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of The Elmstone Websites.

Elmstone Systems Ltd is not responsible for the privacy statements or other content on websites outside of Elmstone Systems family of websites.

Why we need your Personal Information

We need to know your basic personal information in order to provide you with the information or service you have requested – see above in bold italics. We will not collect any personal data from you which we do not need in order to provide and oversee this service.

Use of your Personal Information

We collect and use your personal information to operate The Elmstone Websites and deliver the services you have requested.

We do not sell, rent or lease our customer lists to third parties. It is managed only by our staff.

We keep track of the pages our customers visit within The Elmstone Websites in order to determine what website services are the most popular.

The Elmstone Websites will disclose your personal information only if required to do so by law.

Access to your Information and Correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at or write to us at the following address: Elmstone Systems Ltd, 49-51 High St, Deal Kent CT14 6EL. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct information you think is inaccurate or remove your details.


We would like to send you information about our products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. If you no longer wish to be contacted for marketing purposes, please click unsubscribe on any marketing communication you find or email us at with the word Unsubscribe in the subject.

Use of Cookies

The Elmstone Websites use “cookies” to help personalise your online experience. A cookie is a text file that is placed on your hard disk by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be remotely read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register with one of our websites or services, a cookie helps The Elmstone Websites to recall your specific information on subsequent visits. This simplifies the process of recording your personal information. When you return to the same website, the information you previously provided can be retrieved, so you can easily use our websites features.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of The Elmstone Websites services or websites you visit.

Security of your Personal Information

The Elmstone Websites secure your personal information from unauthorised access, use or disclosure. The Elmstone Websites secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.

Changes to this Statement

The Elmstone Websites will occasionally update this Statement of Privacy to reflect company and customer feedback. You are encouraged to periodically review this Statement to be informed of how The Elmstone Websites are protecting your information.

Contact Information

We welcome your comments regarding this Statement of Privacy. If you believe that The Elmstone Websites have not adhered to this Statement, please contact us at We will use commercially reasonable efforts to promptly determine and remedy the problem.